Effective Date: 01.03.2025]
Last Updated: [02.04.2025]
Sindarin Wellness Spa is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with the Indonesian Personal Data Protection Law (PDP Law No. 27/2022).


1. What Information We Collect
We may collect the following information from you:

• Name, phone number, email address
• Booking details (service, date, preferences)
• Communication records (messages or inquiries)
• Automatically collected data (IP address, browser type, cookies)

2. How We Use Your Data
We use your information to:

• Process and confirm your bookings
• Communicate with you regarding services and promotions (with your consent)
• Improve our services, website, and customer experience
• Comply with legal obligations under Indonesian law

3. Consent
By using our website or submitting your data, you provide explicit consent for us to collect and use your personal data as outlined in this policy. You have the right to withdraw your consent at any time by contacting us.


4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.


5. Data Subject Rights (Your Rights)
Under Indonesian law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent to data processing
• File a complaint in case of misuse

You can exercise your rights by contacting us at:
📩 spa@sindarinspa.com
📞 +62 819 4428-9696


6. Cookies
We use cookies and similar technologies to improve website functionality and user experience. You may choose to disable cookies through your browser settings.


7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal requirements.


8. Third-Party Sharing
We do not sell or rent your personal information. We may share your data with trusted service providers (e.g., online booking tools, email services) who comply with Indonesian data protection standards.


9. International Data Transfer
If your data is transferred outside Indonesia, we ensure that the recipient country or system maintains adequate data protection standards, as required by the PDP Law.


10. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or our data practices. Updates will be posted on this page with a new effective date.


Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Sindarin Wellness Spa
📍 84RQ+MC Tibubeneng, Badung Regency, Bali, Indonesia
📞 +62 819 4428-9696
📩 spa@sindarinspa.com